Returns & Refunds

30-day returns

If you are not happy with your purchase, you can request a return within 30 days of delivery. Items must be unused, in their original condition and packaging.

How to start a return

1. Contact us with your order number and the item you would like to return.
2. We reply with return instructions and the return address.
3. Ship the item back with a tracked service.

Please do not send items back without contacting us first, as we cannot process returns sent to the wrong address.

Refunds

Once your return is received and inspected, we issue a refund to your original payment method. Original shipping charges are non-refundable, and return shipping is paid by the customer unless the item arrived damaged, defective or incorrect.

Damaged, defective or wrong items

If something arrives damaged, defective or is not what you ordered, contact us within 7 days of delivery with photos. We will send a replacement or a full refund at no extra cost.

Non-returnable items

Items that have been used, planted in, damaged after delivery, or returned without prior approval cannot be accepted.